The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Client may include: | building and property owner and managerregulatory authoritycommonwealth, state, territory and local governmentdeveloper. |
Organisational requirements may be outlined and reflected in: | access and equity policy, principles and practicesbusiness and performance plansclient service policies, procedures and standardscodes of conduct and codes of practicecommunication channels and reporting procedurescommunication of services offeredcomplaint and dispute resolution procedurescompliance with legislation, codes and workplace standardscontinuous improvement processes and standardsdefined resource parametersduty of careemployer and employee rights and responsibilitiesethical standardslegal policies and guidelinesOHS policies, procedures and programsorganisational mission statement, goals, objectives, plans, systems and processespolicies and procedures relating to the setting of fees and the negotiation and management of contractspolicies and procedures relating to own role, responsibilities and delegationprivacy and confidentiality policies and proceduresquality assurance and/or procedures manualsrecords and information management systems and processesstyle guides and other guides used to prepare documents. |
Interpersonal skills and communication techniques may include: | active listening to clarify and confirm understandingcontrol of tone of voice and body languageculturally aware/sensitive use of language and conceptsdemonstrating flexibility and a willingness to negotiatepresenting options and consequencesproviding constructive feedbackreflectionseeking feedback to confirm understanding of needssummarising and paraphrasing to check understandingusing effective presentation aids (e.g. audiovisual slides, diagrams, photographs and pictures)using language that is:accurate, articulate and concisepositive, confident and cooperativeverbal or non-verbal. |
Legislative requirements may be outlined and reflected in: | relevant commonwealth, state and territory legislation that affects organisational operation:OHSbuildingenvironmentalequal employment opportunityindustrial relationsanti-discrimination and diversityAustralian standardscodes of practicelocal government regulations and by-lawsprivacy legislationquality assurance and certification requirementstrade practices laws and guidelines. |
Client brief may include: | written instructions detailing requirements of the access consultantplans of the property to be audited. |
Site access arrangements may include: | access and egress pointskeys, passes and security clearancesOHS requirements, including PPEtiming of access. |
Relevant contact person may include: | identified contactowner and managersite supervisor. |
An outdoor recreation area access audit checklist may include: | facility identification and data sheetminimum requirements summary sheets (spaces and special areas):parking and passenger set-down zonessite access - entrancesaccessible paths of travelvisitor buildings - rooms and spacesspecial purpose facilities (e.g. restaurants, medical facilities, shops and libraries)special features (e.g. signage, alarms and tactile ground surface indicators)historic sitestechnical requirement audit forms:parking and passenger set-down zonesexternal access paths and walking trackstactile ground surface indicatorssignage - directionalrampsstairsgates and doorslifts and platform liftsinternal access - lobbies and corridorsrooms and spacesassembly areastoilets and showersdressing and fitting roomsdrinking fountainstelephonesinterpretive signageinterpretive exhibitslookouts - protective barriersrest areas |
| playgroundsbarbeque areastables and seatingspecial purpose building technical requirement audit forms:kiosks and retail shopssite manager's officevisitor centresoutdoor recreation area access audit report forms. |
Personnel may include: | business partnersexisting staffnew staff. |
Relevant legislation may include: | DDADDA Premises StandardBuilding Code of AustraliaAustralian standardsinternational standards. |
Recreation opportunity spectrum refers to: | a complete listing of all the play experiences that can be gained from the recreation area. |
Appropriate person may include: | another member of the outdoor recreation area access audit teambusiness partner or colleaguestaff member. |